You are here· Help Center

Know before you go.

Pick a topic or search. Every answer is two taps away, and a real person is one email away.

Getting startedThe pre-flight checklist, then every onboarding screen in order.Reading your routeHome, the Navigator, the Map, and what a red week means.Account & billingPasswords, subscriptions, refunds, deleting your account.Something looks offBank will not connect, numbers do not match, stuck on rerouting.Book a free call30 minutes with the NavFi team. Leave with a live route.Tutorial video The full setup in three minutes, on YouTube.

Before you set off.

Is the first plan really free?

Your first plan is free. After that NavFi is $14.99 a month or $149.99 a year, every feature included, and you can cancel at any time.

Do I have to connect my bank?

No, but it helps. Connecting through Plaid keeps balances and transactions current on their own. You can also enter every account yourself and keep the balances current by hand.

Can NavFi move my money or pay bills for me?

NavFi tells you what to pay, from where, on which date and with which card. You make the payment. Nothing moves without you.

What if my income or bills change?

Edit them in the app. The route recalculates the moment you save. There is no starting over.

Can I change my Navi later?

Yes. Tap the pencil next to your Navi on Home and pick another. The route is rebuilt with the new priorities.

How far ahead does NavFi plan?

Up to 365 days. Set the Route Duration in the Navigator, and use the calendar's 7, 30 and 365 day views to see the road ahead.

A real person will get back to you.

Account issues, billing questions, bug reports, or a route that does not add up. Email us or grab a time on the calendar and we will sort it out together.

Email support@navfi.moneyEmail support → Book a free call We aim to respond within a few business days.